Revenue Hub · 2026-07-21 · 37 min
AI won't make a rubbish hotel a good hotel - it will just expose the cracks faster. In this episode, I talk with Kris Glabinski of Aggregate Intelligence to unpack what genuine AI-readiness looks like for hotels and hotel groups, and why most commercial operations aren't there yet. Kris explains why data is actually the easy part to fix - and why process and people are where AI adoption really succeeds or fails. From the “100 free employees” thought experiment to the chicken-and-egg relationship between data, process and people, this is a grounded, practical look at what to fix before you invest in AI. ────────────────────────────── LINKS & RESOURCES ────────────────────────────── ● Aggregate Intelligence: ●
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