Role-Based Enablement & The Metrics that Prove it Works | Jordan Watson, Director, Customer First Enablement at Okta

Episode notes

Our guest is Jordan Watson , Director of Customer First Enablement at Okta. Before joining Okta in 2024, Jordan held leadership roles at Broadcom and VMware. She brings more than a decade of sales and marketing experience to the conversation. In this episode, Ross and Jordan break down why role-based enablement outperforms company-wide programs and how teams can measure its real impact.

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