Property Management at Scale: How to Manage 750 Rental Units In-House

Episode notes

Property management can make or break a real estate investment - and bringing it in-house creates an entirely new set of challenges. In this episode of the Relentless Growth Podcast, Chase Calhoun and Jack Maher discuss Jack’s transition from third-party property management to internally managing nearly 750 rental units. They break down the team structure, maintenance systems, leasing processes, rent collections, tenant communication, and KPIs required to operate a large rental portfolio effectively. Chase also shares lessons from managing approximately 150 single-family and small multifamily units, including the added complexity of scattered-site rentals and third-party property management.

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