Off the Record with Aram · 2022-08-09 · 47 min
About Mark Rickmeier Mark is the CEO at TXI - a product innovation firm. He believes in creating rich employee and customer experiences. But, not everything scales well. Even good intentions don’t necessarily scale well. In the pandemic, TXI tried to deliver cooked meals to all members of the team. That didn’t scale well. Mark shares lessons he learned about scalability throughout this episode. Besides TXI, Mark founded The Kermit Collective where founders of software companies get together to share how business is going with their competitors in a high-trust environment. SHOW NOTES: 00:05 | Who is Mark Rickmeier? 00:57 | What is the ugly side of growth? 02:19 | Focusing on resilience instead of growth 05:16 | What is TXI (product activation firm)? 10:09 | Why would you want to make your competition better?
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