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Index/Ops/Matt Talks Hospitality: Real conversations for innovative hoteliers
Matt Talks Hospitality: Real conversations for innovative hoteliers artwork

Why hotels struggle to hire and keep their staff

Matt Talks Hospitality: Real conversations for innovative hoteliers · 2025-10-29 · 33 min

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Topics in this episode

Hospitalitymewshotel revenuematt talksHotel Mangement System

Episode notes

Staff turnover in hotels is up to 70-80%, as Matthew Parker, Senior Manager of Talent Acquisition at Mews, points out. Between that and outdated recruitment and retention methods, many hotels are stuck in a loop of constant rehiring. Matthew joins Matt to discuss what it takes to attract and hire the best people in hospitality. They talk about the most effective recruitment channels, using AI in hiring and focusing on trial shifts over case studies. Matthew Parker is a global recruiting leader with over a decade of experience helping companies scale through smarter hiring. As Senior Manager Talent Acquisition at Mews, he leads GTM and Fintech recruiting, driving hundreds of hires each year. Known for building high-performing teams and data-driven hiring strategies, Matthew is passionate about connecting the right people to the right opportunities at speed and scale.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • Chris Tottman, Founding Partner @ Notion CapitalVenture Passport · on mews83 / 100
  • Payroll Perspectives - Tania FenechAtlas Partners Podcast · on Hospitality49 / 100
  • How Curious Elixirs Reached Eight Figures in a Market That Didn’t ExistShopify Masters · on Hospitality
  • Dave Nitzel & Dave Domzalski on A Tale of Two Taverns: Why Most Bars Solve the Wrong ProblemThe Bar Business Podcast · on Hospitality
  • Angie Whitcomb: As a Leader, I Don't Need To Be the Smartest One at the TableUnscripted with Versique · on Hospitality
  • Scaling Data-Driven Solutions in Global Hospitality with Marriott InternationalThe Data Cloud Podcast · on Hospitality

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