Matt Talks Hospitality: Real conversations for innovative hoteliers · 2025-11-19 · 36 min
When Luka Berger landed a summer job as a housekeeper at Yellowstone National Park, he didn’t expect it to inspire his whole career trajectory. But seeing staff juggle walkie-talkies and race between rooms to remain on top of housekeeping tasks ultimately sparked the idea behind Flexkeeping. In this episode, Luka shares how Flexkeeping, now part of Mews, uses AI to automate time-consuming housekeeping tasks and break down language barriers. Luka Berger is the Founder and CEO of Flexkeeping, a housekeeping management software company recently acquired by Mews. With a background that began with cleaning rooms, Berger combines operational expertise with entrepreneurial vision to address critical pain points in hotel housekeeping management. His work has transformed how hotels manage staff, automate personalised guest services, and optimise operational workflows across properties ranging from small independent hotels to large chain operations globally.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Conversational Commerce with an All-In-One Booking Engine | with Adam DeflorianGAIN Momentum · on Hospitality86 / 100
Barbara Muckermann - Kempinski Hotels | The Good Life Business Model, Asset-Heavy Plays & The Power of HeritageSMACK Hospitality · on Hospitality84 / 100
Amano Group Managing Director on Scaling Hotels with AutomationHotel Tech Insider · on Flexkeeping81 / 100
Scaling Short Term Rentals With AI Automation and Operations with Tim HubbardRadical Hospitality Show · on Hospitality75 / 100
Just Fix It - the most terrifying phrase and the most liberating.Housekeeping Didn't Come · on Hospitality66 / 100
06: The Hidden Reason That Keeps People Coming Back to Small Town BusinessesSmall Town Stories · on Hospitality37 / 100Guest data and direct bookings with the top 3 CRM solutions on Mews Marketplace79 / 100Late checkouts, AI agents and the future of guest communication with Cole Rubin of Conduit83 / 100How small properties can outrun chains with tech ft. Elise Roberts of Happiness Hospitality63 / 100Ex-lawyer turned founder on reimagining hotel direct booking engine ft. Frédéric Robles of Namastay77 / 100Hotel gyms: Tick-box afterthought or an untapped opportunity? Ft. Lou Zameryka of Airbnb & Borivoj Vokrinek of Cushman & Wakefield81 / 100