Matt Talks Hospitality: Real conversations for innovative hoteliers · 2026-06-03 · 50 min
A third of hotel guest messages go unanswered. Reconciling one invoice takes 20 minutes on average. And most hotels still have no clear picture of their business and revenue. Mews just launched five new products to change that, and the people who built them are here to walk you through each one. Matt talks Automations and Guest Messaging with Joel Ndreu, VP Product & Engineering, Front of House; Mews BI and Mews RMS with Conor Winders, VP Product & Engineering, Back of House; and Accounts Receivable with Yael Barak, VP of FinTech, Product & Engineering. Joel Ndreu is VP Product & Engineering for Front of House at Mews. Joel is a product and engineering executive with 20+ years scaling AI-native platforms at companies like CLEAR, Zoom, and Meta. Conor Winders is VP Product & Engineering, Back of House, at Mews. Conor is a seasoned engineer building technology that powers modern hospitality. He brings a product-driven mindset to solving real hotel problems. Yeal Barak is VP of FinTech, Product & Engineering at Mews. Yael is an experienced product management leader in enterprise solutions for Omni-Channel Payments Processing, eComerce, ISVs, and SaaS platforms.
Late checkouts, AI agents and the future of guest communication with Cole Rubin of Conduit83 / 100How small properties can outrun chains with tech ft. Elise Roberts of Happiness Hospitality63 / 100Ex-lawyer turned founder on reimagining hotel direct booking engine ft. Frédéric Robles of Namastay77 / 100Hotel gyms: Tick-box afterthought or an untapped opportunity? Ft. Lou Zameryka of Airbnb & Borivoj Vokrinek of Cushman & Wakefield81 / 100BONUS episode: What makes your property special?