End-of-year special on everything hotels and hospitality with Mews founder Richard Valtr

Episode notes

For this end-of-year special, Matt is joined by Mews founder Richard Valtr. Except this time around, they both ask each other questions. What was the first app they opened this morning? What advice have they ignored? What decision looked smart at the time but almost broke the company? From there, they talk about the drivers behind great hotels, the core of hospitality and the 13 years of working together to shape Mews into what it is today. With a background in hotel development, Richard launched Mews in 2012 after managing his family’s hotel and experiencing first-hand the limitations of legacy PMS systems. Learn more about the podcast here: #hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms #hotelrevenue 05:40 - Is having a role model really that important? 10:41 - What drives Richard’s passion for hospitality? 20:23 - A culture of transparency 23:29 - Underestimating the American market 27:01 - To build or not to build a PMS? 30:19 - Matt’s favourite Mews customer story 38:58 - Mews in 2026 and beyond Matt Talks Hospitality is handcrafted by our friends over at: fame.so

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