Women Leaders in Payments: The Future is Human with Jaime Hawkins, Ingenico | Episode 511

Episode notes

Checkout is getting faster, smarter, and more invisible, but the stakes feel more human than ever. We talk with Jaime Hawkins, Managing Director, North America at Ingenico, about what it takes to build technology that quietly works in the background while people stay front and center. From her roots in industrial engineering to years of client-facing operations, Jaime explains how process thinking and data analytics shaped her into a different kind of commercial leader and why one mentor’s blunt advice changed the direction of her career. We also dig into what is actually powering modern commerce: not only sleek payment terminals, but platforms and open API integrations that help partners reduce complexity and build tailored point of sale experiences. Jaime shares why payments are “no longer just about taking a payment” and how merchants can turn everyday interactions into actionable intelligence, from understanding customer behavior to improving store performance and delivering personalization like loyalty snapshots and targeted offers. Trust is the thread running through everything.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• Trust, stablecoins, and the AI margin squeeze:What McKinsey and QED's fintech report means for banksTearsheet Podcast: Exploring Financial Services Together · on fintech89 / 100
• Why Vienna Could Become Europe’s Next Startup Hub. Markus Raunig | Ep. 005Hospitality x Disruption: HXD212 · on fintech81 / 100
• Jamie Funfinergi, Co-founder & GP of Nazca VCVenture Passport · on fintech81 / 100
• The Future of Data Teams in the AI Era: Insights from Alex Welch, dbt Labs' Head of Data and AnalyticsData Hurdles · on fintech80 / 100
• EP1012: The current trends in B2B payments for 2026IBS Intelligence Global FinTech Interviews · on payments79 / 100
• Episode 46 - from Tashkent to Termsheet with Victor OrlovskyThe GoingVC Podcast · on fintech77 / 100

• Building the Trust Layer for Payments with Noam Izhaki, CEO of Ballerine | Episode 51373 / 100
• The State of Payments: Shifts, Friction & The Road Ahead | Episode 50085 / 100
• What Would It Take For Insurers To Go Fully Digital? with Ian Drysdale, CEO of One Inc. | Episode 49974 / 100
• The Financial Connectivity Layer with Jose Bethancourt, Co-Founder & CEO of Method | Episode 49867 / 100
• Fighting Fraud with Tamas Kadar, Co-Founder & CEO of SEON | Episode 49769 / 100