E94: Scaling Impact with SOPs — How Nonprofits Can Document Processes to Prevent Burnout and Drive Growth with Stephanie Sloan

Episode notes

Welcome to another powerful episode of the Lead with Heart Podcast , your nonprofit leadership podcast focused on heart-led strategy and sustainable growth. This week, I sit down with Stephanie Sloan, founder of JLC Systems and an expert in streamlining nonprofit operations through effective SOPs. Stephanie shares her IMPACT Method — a practical framework for evaluating workflows, preventing burnout, increasing donor and volunteer engagement, and preparing your organization for funding success. If you’ve ever felt like you’re building the plane while flying it, this episode is your permission to pause, document, and scale with intention.