E100: Leading with Heart Intelligence to Build a Culture of Belonging with Susan Inouye

Episode notes

I can’t think of a more powerful way to celebrate 100 episodes than with Susan Inouye, a transformational executive coach and bestselling author whose work bridges neuroscience, somatics, and leadership. In this milestone conversation, we explore how nonprofit leaders can shift from head-centric to heart-centered leadership. Susan shares five key leadership shifts for building emotionally intelligent, collaborative cultures—especially across generations. If you're ready to build a culture where people feel seen, valued, and safe to contribute their gifts, this episode is a must-listen. In this episode: [02:50] Susan’s unexpected journey to transformational coaching [07:11] Learning from Tony Robbins, Deepak Chopra, Pema Chödrön, and more [08:39] The difference between being and doing in leadership [10:14] How somatic and heart intelligence drive nonprofit team performance [17:58] Defining heart intelligence [20:08] Five leadership shifts to help leaders lead multigenerational teams [27:57] Building a culture of belonging in your nonprofit [34:52] A simple yet powerful practice to start leading with heart today RESOURCES Leadership’s Perfect Storm by Susan Inouye