
Insurance Couch Podcast · 2026-05-05 · 1h 5m
Get Your Insurance Fix on “The Insurance Couch” Podcast! Join Oliver Lang , former CEO of InsurTech Unicorn Wefox/One Insurance, supervisory board member and advisor and Nikolaus Sühr, Co-Founder and CEO of InsurTech enabler KASKO as they bring you unique insights from their experiences in the insurance world. In this episode they explore why personal insurance sales have historically worked, focusing on trust, accountability and reducing customer effort, and assess whether new channels can realistically replicate these dynamics. Here are the key takeaways: As the number of personal agents is shrinking, we need alternative solutions that allow consumers to delegate their insurance decisions. Consumers delegate their insurance decisions to people they perceive to be continuously accountable. Celebrities, insurance influencers, or trusted brands from outside the insurance industry (e.g. Apple) could potentially replace parts of today’s personal insurance sales networks. Trusted digital personal agents for everyone will eventually replace personal insurance sales.