EP974: Banks Shift Focus from Client Growth to Value Chain Control

Episode notes

Deepa Santhanam , Partner & SVP - Business Consulting, Intellect Design Arena In an era where growth is defined by ecosystem depth rather than customer count, Puja Sharma speaks with Deepa Santhanam, Partner & SVP - Business Consulting at Intellect Design Arena, on how banks can outperform by embedding themselves into industry value chains - leveraging APIs, AI, and platform models to drive stronger liquidity, resilience, and competitive advantage in wholesale banking.

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