Why AI's Productivity Promise Isn't Materializing, with Keith Metcalfe

Episode notes

In this podcast episode, Dr. Jonathan H. Westover talks with Keith Metcalfe about why AI's productivity promise isn't materializing.Keith Metcalfe, President at Acorn, is a 25-year enterprise software operator with a practical lens on scaling organizations through skill development, not just technology for its own sake. At Acorn, his philosophy centers on tying learning and performance management together, making sure that technology adoption improves capability and backs up top-down promises with measurable, positive outcomes. See Privacy Policy at and California Privacy Notice at

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