Live from World at Work Total Rewards 2026 with Special Guest Kristy Durst

HR & Payroll 2.0 · 2026-06-25 · 49 min

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Episode notes

In this special episode, Julie is joined by Kristy Durst, Sr. Manager of Payroll & HR Administration at Uline, live from the annual World at Work Total Rewards event in San Antonio, TX, for a practitioner conversation grounded in what modern payroll leadership really looks like inside a complex, frontline-heavy business. The conversation explores Uline’s move from ADP to the full Workday suite, what it means to optimize a platform after go-live, and why payroll’s value increases when leaders stop treating it as a back-office process and start bringing it into decisions earlier. Julie and Kristy also dig into the realities of running payroll for a workforce of nearly 10,000 employees across the U.S., Mexico, and Canada, including the importance of local timekeepers, shared services, compliance ownership, paid sick leave complexity, tax accountability, employee self-service, and the trust that comes from getting pay right. Kristy offers a clear view into the controls, data, judgment, and cross-functional collaboration required to make payroll work at scale.

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