HR Mixtape · 2026-06-23 · 23 min
Most organizations treat meetings as the default answer to everything, but that's costing you more than you think. Rebecca Hinds, Head of the Work AI Institute at Glean, researcher, and author of YOUR BEST MEETING EVER, brings a product design mindset to the most expensive form of collaboration in your org. She shares how to spot meeting dysfunction, use AI to audit your calendar, and make intentional changes that actually stick. In this episode: • Why meetings have become the 'junk drawer' of organizational communication, and how visibility bias keeps the habit alive. • How to use return on time investment (ROTI) scoring, meeting minimalism, and shared language to redesign your meeting culture. • The role AI and data play in building the business case for calendar reform, especially with a skeptical C-suite. Timestamps [00:01:10] Why Rebecca went all-in on meeting research and the psychology of visibility bias. [00:02:19] The meeting junk drawer: why meetings become the default for everything. [00:04:39] Treating meetings like a product, including the concept of meeting debt. [00:06:26] Return on time investment (ROTI): a data-driven way to rate your meetings.
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