EQ Is the OS: Leading with Emotional Intelligence in an AI World

Episode notes

Most high performers don't get passed over because of what they know. They get passed over because of how they lead. In this episode, Dr. Bushra Khan makes the case that emotional intelligence isn't a soft skill, it's the strategic operating system every leader needs right now, especially as AI reshapes what work looks like. In this conversation, she breaks down: Why 'be more strategic' on a performance review usually means something specific and fixable. How influence actually works in the brain, and why title alone won't get people to go above and beyond. A concrete KPI approach for measuring emotional intelligence that most organizations aren't tracking yet.

• Back of House: People-First HR in High-Turnover Hospitality60 / 100
• Meeting Makeover: Treating Your Meetings Like a Product
• Grey Area: HR Strategy for Blue and White Collar Workforces
• Gym to Boardroom: Building Resilience Through Physical and Mental Habits
• Meeting Intelligence: Making Every Interaction Count