Hoteliers’ Voice · 2026-07-27 · 19 min
Come in and join us at our recent Roundtable in Kensington London, featuring a candid interview with Jo Morgan, Consultant and Fractional Operations Director with Meliora Consultancy - until recently in her role as Operation Director at The Other House. We cut through the noise to discuss the realities of running a hotel today and then hear from the audience as to what we think British guests expect. Join us as we explore: The Reality Check: A look at current industry challenges and the essential things leaders must keep in sight to stay ahead. Strategic Growth: How to balance aggressive business planning without compromising your team’s well-being or the guest experience. The Fractional Consultant Life: Jo shares insights on the rise of specialized consulting, the importance of coaching, and how to find the right support in a shifting market. The Staycation Boom: We dive into the evolving landscape of British guest expectations - and what your property needs to do to meet them. Whether you are navigating operational pressures or looking to optimize your business strategy, this episode offers actionable insights into balancing high-performance growth with the heart of hospitality.
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