Hotel Tech Insider · 2025-09-08 · 22 min
What if you could run a 116-property hotel portfolio without a single traditional front desk? In this episode of Hotel Tech Insider , Julius Anders, Head of Operations at Numa, reveals how his team is redefining hospitality with technology at its core. Key Takeaways: AI-Driven Decision Making: How Numa uses data, automation, and AI to save up to 60% in payroll costs. Guest Experience Reimagined: What a fully digital guest journey looks like - from booking to checkout - without a front desk. Build vs. Buy Strategy: Why Numa develops 60% of its tech in-house and how that shapes innovation and operational agility. With consumer behavior shifting and traditional hotel models under pressure, this conversation offers a roadmap for future-ready operations.
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