Get Together · 2020-09-07 · 38 min
“When you work in community, you get to be the person who thinks about the customer all day long, who thinks about people, who thinks about how they connect.” - Cindy Au Cindy Au set out for a career in academia but soon found herself as employee #9 at Kickstarter. Back then, the community team would review and help write each project submitted to the site. Later as their VP of Community, she oversaw the evolution of Kickstarter as it grew from 50,000 users to 10 million. After her experience at Kickstarter, Cindy launched the first community program at Zagat , the restaurant discovery platform. Now she’s the Director of Community & Engagement at Brainly , the world’s largest peer-to-peer learning community. Highlights, inspiration, & key learnings: Cindy used the insights from her PhD in English to define the undefined space of community.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
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Vulnerability is key when connecting fathers 💚 Bruce Muchelule, DADing Different
A systems thinker’s approach to rebuilding trust 🔴 Evan Hamilton, Reddit
How SXSW created programming *with* its community 🎨Todd Hansen, SXSW & Artist Rescue Trust
Spreadsheets rule the world 📊 David Lyford-Smith, Spreadsheet Warriors