
FULL COMP · 2026-05-08 · 45 min
What if the difference between a good restaurant and a great one came down to what happens in the 20 minutes before service? Ti Martin, co-proprietor of Commander's Palace, has spent her life inside one of the most enduring restaurants in the country, and she’s obsessed with the details most operators overlook. In this conversation, we get into the daily disciplines that shape her team, why curiosity at the table drives better outcomes, and how consistent training transforms service into something deeply personal. If you’re looking to create consistency, connection, and culture at scale, this conversation is for you. To learn more about Commander's Palace and their approach to hospitality, visit commanderspalace.com . _________________________________________________________ Today’s episode is also
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