Co-Founder + CCO of Zylo: Fixing SaaS Spend + Sprawl

Episode notes

Our Guest: Cory Wheeler , Co-Founder + Chief Customer Officer of Zylo , a leading SaaS Management and Optimization platform with over $30 billion in SaaS spending under management. Zylo’s investor base includes Bessemer Venture Partners, GGV, and Menlo Ventures. Episode Topics: Zylo’s “2023 SaaS Management Index” report Cory’s view on a more challenging SaaS market environment - the 1st year with a decline in their platform-wide SaaS spend The drivers of SaaS spending declines, like reductions in force and underutilized apps Stories of SaaS sprawl, including an organization with 49 different project management apps How vendor customer success teams need to prove value and ROI at every renewal The significant waste of unused licenses - 56% average monthly utilization in the 2023 Zylo SaaS Management Index Project Management Tools as a prime example of SaaS sprawl and underutilization Balancing SaaS tools for maximized ROI The emerging trend of SaaS negotiation services Importance of governance in managing SaaS applications within organizations - balancing prudence against undue bureaucracy.