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Index/Sales/Closing the Deal with Fexingo
Closing the Deal with Fexingo artwork

The Sales Rep Who Won by Asking for a Bad Review

Closing the Deal with Fexingo · 2026-06-28 · 9 min

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Topics in this episode

Trust-building in salessales negotiation tacticask for bad reviewclosing enterprise dealsobjection handling technique

Episode notes

In Episode 80 of Closing the Deal, Lucas and Luna dive into a counterintuitive closing tactic: a sales rep who won a major deal by explicitly asking the buyer to share their biggest criticism. They walk through the actual negotiation - a $2.3 million enterprise software deal with a skeptical CTO - and explain why inviting negative feedback built more trust than any feature demo could. The episode breaks down the psychology behind the ask, the exact phrasing used, and why most reps are too afraid to try it. Plus, a quick discussion on how this tactic applies to renewals and upselling. By the end, you'll have a concrete script you can adapt for your next stalled deal. #Sales #Negotiation #ClosingTactics #EnterpriseSales #ObjectionHandling #TrustBuilding #BuyerPsychology #SalesTechniques #Business #FexingoBusiness #BusinessPodcast #B2BSales #SalesStrategy #RevenueGrowth #SalesTips #LindaConnors #BadReviewTactic #CognitiveDissonance Keep every episode free: buymeacoffee.com/fexingo

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • 310: The Questions People Need Answered Before They BuyBlack to Business · on Trust-building in sales42 / 100
  • From Consistency to Relationship: The Four Pillars of Successful SellingThe Toilet Paper Salesman® Podcast · on Trust-building in sales41 / 100

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  • How One Rep Closed by Asking the Buyer to Fire Their Vendor80 / 100
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