
Broken Benefits · 2026-07-14 · 55 min
For years, employee benefits have been viewed as an unavoidable expense. Scott Kirschner believes that's the wrong way to look at them. In this episode of Broken Benefits , Lee Lewis sits down with one of the industry's most respected benefits leaders to explore how thoughtful benefits strategy can become a catalyst for business growth, employee engagement, and long-term organizational success. Rather than focusing solely on controlling healthcare costs, Scott explains why the most successful organizations approach benefits as a strategic investment. From building credibility with executive leadership to aligning benefits with broader business objectives, he shares the lessons learned throughout a career spent proving that better healthcare decisions can deliver measurable business value. The conversation explores why benefits leaders should think like business executives, how data and financial discipline influence decision-making, and why innovation often begins with asking better questions.