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Index/HR/Bringing the Human back to Human Resources
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280. Building Trust at Work: The Retention Strategy Nobody Talks About

Bringing the Human back to Human Resources · 2026-06-09 · 39 min

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Episode notes

This week, Traci sits down with Greg Roche, founder of Retention and Rewards Partners and author of The Fast and Easy Guide to Networking for Introverts, to explore why intentional connection is the most underrated retention strategy in any organization. Greg shares the "stepping over the line" framework he's used throughout his career in total rewards, walking through the exact moment an employee mentally checks out, why most organizations are trying to solve engagement from the top down when the real work happens between individuals, and what leaders can do right now to build the kind of trust that makes people genuinely want to stay. What We Cover: - The "stepping over the line" moment - what's actually happening in an employee's mind right before they quit - Why proximity created connection before 2020 and what we lost when it disappeared - Top-down engagement strategies vs.

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