
Bringing the Human back to Human Resources · 2026-05-26 · 32 min
This week, Traci sits down with Chris Taylor, founder of Actionable.co, a company that helps consultants prove the impact of their programs and build deeper, longer-lasting client relationships through behavior change technology, the Impact Certainty Methodology, and a global network of peers. Chris has spent 18 years making the case that the entire L&D industry is stuck measuring the wrong things, and that closing this gap is one of the most powerful levers a business has for driving real, lasting results. FREE RESOURCE: Chris's team put together a free toolkit covering everything the data shows makes learning actually stick, with nearly an hour of training included. Grab it at toolkit.actionable.co.