Behind the Tab · 2026-07-23 · 26 min
Labor is one of hospitality’s largest expenses, but even operators with detailed data can miss the patterns affecting profitability. Travis Kohlmeyer, U.S. General Manager at Workforce.com, joins Behind the Tab to share how one multi-location hospitality group discovered that some locations were spending approximately 22% to 25% of revenue on wages, while others exceeded 50% - and even 60%. The conversation explores how these disparities can go unnoticed, how operators can forecast staffing around the experience they want to deliver, and how workforce technology can reduce the time chefs and managers spend building schedules and coordinating shift coverage. Travis also shares the unlikely story of how timekeeping problems at a college bar helped inspire Workforce.com.
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