#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

Episode notes

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include not doing research at all). This topic has only grown in importance as development and decision cycles shorten, putting pressure on researchers to get insights to stakeholders faster. Erika also recently updated her landmark book, Just Enough Research , to take into account these and other changes in the UX landscape. Research Survey Resources A Complete Guide to Survey Research Creating Surveys to Identify User Problems Use This Checklist for Better Survey Design

• #191 - Throwback: UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft61 / 100
• #190 - How to Navigate the Constant Change in UX Research with Learners CEO Alec Levin50 / 100
• #189 - Throwback: Quantifying Research Impact with Ruby Pryor of Rex48 / 100
• #188 - Why AI Can't Replace Qualitative Research with Sam Ladner of Workday
• #187 - Throwback: Harnessing AI For Better Insights with George Whitfield of MIT and Google