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Index/Product/Awkward Silences
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#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

Awkward Silences · 2025-05-15 · 44 min

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Topics in this episode

UX designProduct Managementresearchproductresearch ops

Episode notes

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include not doing research at all). This topic has only grown in importance as development and decision cycles shorten, putting pressure on researchers to get insights to stakeholders faster. Erika also recently updated her landmark book, Just Enough Research , to take into account these and other changes in the UX landscape. Research Survey Resources A Complete Guide to Survey Research Creating Surveys to Identify User Problems Use This Checklist for Better Survey Design

Related episodes across the Index

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  • Why your research needs a “thinking cave” with Sarah KlingThe Curiosity Current: A Market Research Podcast · on research89 / 100
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  • Just Say No to "Yes-Man Agents" & "Process Barnacles": How Miro Builds Post-AI | Jeff Chow, CPTOLaunchPod · on Product Management74 / 100
  • How Will AI and Executive Coaching Coexist in the Future?Mainline Executive Coaching ACT · on Product Management66 / 100
  • AI Is Changing How We Ideate, Design, and Build User InterfacesProduct Management Tech Brief By HackerNoon · on UX design54 / 100
  • How Does Our Brain Navigate?University of California Audio Podcasts · on research

More from Awkward Silences

All episodes →
  • #192 - Slowing Things Down to Speed Up Research with Jared Forney of Okta90 / 100
  • #191 - Throwback: UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft81 / 100
  • #190 - How to Navigate the Constant Change in UX Research with Learners CEO Alec Levin70 / 100
  • #189 - Throwback: Quantifying Research Impact with Ruby Pryor of Rex68 / 100
  • #188 - Why AI Can't Replace Qualitative Research with Sam Ladner of Workday95 / 100
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