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Zendesk

A guide to the best B2B podcast coverage of Zendesk - the shows and 16 episodes that go deepest, ranked by substance, not downloads.

Zendesk and similar customer support platforms are central to modern B2B operations, yet companies implementing them often face challenges around team scaling, AI integration, and leadership burnout. These episodes explore practical lessons from support-focused founders like those behind Help Scout and Ringover, alongside perspectives on maintaining human-centered customer service as AI automation increases - covering ROI implications, career-proofing strategies, and the organizational mistakes that derail growth.

Best shows on Zendesk

Best episodes on Zendesk

  1. He hit $1M ARR by sending 500,000 cold emails - then raised a $25M Series A in 6 days. | Mark Hughes, Co-Founder of Solidroad

    A Product Market Fit Show · 2026-06-01

    88 / 100

    …So we connect to your help desk software, like Intercom, Zendesk, Salesforce Service Cloud, and then we close the feedback loop.…

  2. Episode 839 | The Journey Growing Help Scout to $35M ARR

    Startups For the Rest of Us · 2026-06-30

    83 / 100

    …Because it was like Zendesk and a bunch of crap.…

  3. Demystifying Go-to-Market Efficiency with Go Nimbly CEO Jen Igartua

    Operations with Sean Lane · 2025-04-04

    79 / 100

    …SaaS, companies with an amazing roster of clients that includes companies like Zendesk, Twilio, snowflake, intercom and others.…

  4. Digital Transformation Strategy for Customer Experience that Drives Revenue Growth

    Digital Transformation Success · 2026-07-07

    76 / 100

    …It could be we've launched a, uh, help desk like a Zendesk or Gorgeous or Intercom, and it's running but we're not seeing any efficiency from it and we don't know why.…

  5. Episode 577 - Keeping the Human in the Loop - with Denise Pereira

    TaPod · 2026-06-14

    74 / 100

    …The one and only Denise Pereira, senior, uh, global talent sourcing partner at Zendesk.…

  6. #409 - How Renaud Charvet chose ownership over speed - and made Ringover impossible to copy

    The Remarkable SaaS Podcast · 2026-06-24

    70 / 100

    …And the first big difference, uh, I think that we made is when we started connected Ringover to the business tools like CRM, uh, you know, Salesforce, HubSpot, and Help Desk like Zendesk or even like a recruiting software and ats.…

  7. Growing with Integrations

    SaaS Connect · 2023-09-12

    69 / 100

    …One was to Zendesk, uh, support and the other was to Salesforce support.…

  8. [ENG] Antkowiak & Lachowicz | Is Everyone a Researcher? | WaysConf 2025

    WaysConf Podcast · 2026-02-14

    63 / 100

    …We are both started at Allegro where we are both currently at Zendesk.…

  9. Season 3 Finale - Kate Neal on AI Proofing your CS Career

    The Rebels Of SaaS · 2026-04-01

    62 / 100

    …So implementing and administering Salesforce, Zendesk, creating process.…

  10. Best of Build Mode: The Founder Mistakes That Cost Time, Money, and Growth

    Build Mode · 2026-06-04

    60 / 100

    …episode because he walked us through how he let failed iterations really lead him in the right direction for forethought that not only led to a dedicated user base, but but a very successful exit to Zendesk.…

  11. Beyond the Hustle: Preventing Burnout in Tech Leadership

    SphereCast · 2025-12-01

    56 / 100

    …From founding multiple startups, scaling teams to hyper growth, leading engineering at companies like Zendesk, and now coaching founders and CTOs on how to scale sustainable without burning out.…

  12. 044 | "Coordinating Price Points as a Key Value Proposition"

    The Product-Led Revenue Show · 2022-06-07

    49 / 100

    …and we got lucky again because from there I landed at Zendesk after that startup got acquired and that's where I moved in more under the product ops side of the house and was able to learn quite a bit about product and how we go to market with some of the products and three years…

  13. S2 E11 - A Banker Turned Startup Strategist

    Chief Future Officer · 2023-11-20

    47 / 100

    …And um, my last client at BTS was Zendesk.…

  14. The Future of Service belongs to Self-Improving AI

    The Enterprise AI Show · 2026-04-01

  15. Exceptional Customer Service, Simplified with Nicole Baqai of Gorgias

    The Needle Movement Podcast · 2020-10-21

  16. How CMOs Use Customer Advisory Boards to Set Strategy

    The CMO Podcast with Fexingo · 2026-07-18