← The Index

Topic

service recovery

A guide to the best B2B podcast coverage of service recovery - the shows and 3 episodes that go deepest, ranked by substance, not downloads.

Best shows on service recovery

Best episodes on service recovery

  1. Why the Floor Matters More Than the Ceiling with Anthony Valletta of bartaco

    Give an Ovation · 2026-05-26

    80 / 100

    …You know, it's wild, is we did some studies that showed that the value of a recovered guest, so upset guest proper service recovery, the value is actually 24 times more than the average guest.…

  2. CX Superheroes podcast - Series 15 Episode 3 - Building a CX Culture from the inside out - Paula Brazier

    Customer Experience Superheroes · 2025-07-30

    71 / 100

  3. How to Fix Guest Complaints Before They Become Bad Reviews

    The Bar Business Podcast · 2026-06-15