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Planhat

A guide to the best B2B podcast coverage of Planhat - the shows and 47 episodes that go deepest, ranked by substance, not downloads.

Best shows on Planhat

Best episodes on Planhat

  1. How AI and Organizational Alignment Drive SaaS Growth with Victor Ivarsson

    SaaS Therapy · 2026-06-17

    59 / 100

    …Victor is the VP of IT and Telco at planhat and uh, he's also a recent move to la.…

  2. Brandon Ramsey, Head of CS at OnsiteIQ - Customer success is not sales

    The Customer Success Channel · 2024-01-31

    …And welcome back to the next episode of the Customer Success Channel podcast brought to you by planhat, the modern customer platform.…

  3. Chris Regester, CCO at Planhat - Delivering customer outcomes with a value framework

    The Customer Success Channel · 2023-10-18

  4. Declan Ivory, VP of CS at Intercom - AI and the new age of customer support

    The Customer Success Channel · 2023-06-26

  5. Jay Nathan, EVP and CCO at Higher Logic - How to manage churn in turbulent times

    The Customer Success Channel · 2023-03-22

  6. Jennifer Yorke, CCO at Omertria - Customer Success in a recession

    The Customer Success Channel · 2023-01-25

  7. Prashanth Jothi, CSM at HubSpot - A day in the life of a CSM

    The Customer Success Channel · 2022-12-20

  8. Matt Myszkowski, VP of CE (EMEIA) at Cision - Mental health in CS: It's ok not to be ok!

    The Customer Success Channel · 2022-01-19

  9. Zachary Schulte, from MeetEdgar - Customer Experience & Usability; Essential components of customer success

    The Customer Success Channel · 2018-07-10

  10. Cristina Fonseca, Co-Founder of Talkdesk - How Machine Learning Can Empower Customer Success Managers

    The Customer Success Channel · 2018-06-26

  11. Martin Stenke, Co-Founder at Infunnel - Using Personas and Maturity Scales in Customer Success

    The Customer Success Channel · 2018-06-11

  12. Hélène Hagnéré, Director of CS at Planday - How to Close the Customer Feedback Loop

    The Customer Success Channel · 2018-05-08

  13. Sue Nabeth, Owner of Success Track Enterprise - Customer Success in Europe

    The Customer Success Channel · 2018-04-16

  14. Amaan Nathoo, Head of Sales at Bonjoro - How Sales & Customer Success Can Overlap

    The Customer Success Channel · 2018-04-02

  15. What Leaders in Customer Success Look for When Hiring

    The Customer Success Channel · 2018-03-19

  16. Patrick Cournoyer, VP of CS at Peakon - Why Focusing on Team and Relationships is Essential in Customer Success

    The Customer Success Channel · 2018-03-02

  17. David Etheredge, CEO and Andy Sutton, Director of User Experience, at SavvyCard - Investing Early in Customer Success

    The Customer Success Channel · 2018-02-19

  18. Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding

    The Customer Success Channel · 2020-09-02

  19. Nabil Dabbagh, Head of CS at DeepCrawl - Restructuring a Customer Success Organisation

    The Customer Success Channel · 2020-08-06

  20. Anna Poorna, Head of Community at Freshworks - How to build a Customer Success Community

    The Customer Success Channel · 2020-07-09

  21. Lauren Cumming, Head of CS at Fixflo - Growing Customer Success from a Startup to a Scaleup

    The Customer Success Channel · 2020-06-03

  22. Dan Farley, VP of CS at Seenit - How to make impactful Customer Success changes during COVID-19

    The Customer Success Channel · 2020-05-07

  23. Rav Dhaliwal, VC Investor - How Customer Success Drives Company Valuation

    The Customer Success Channel · 2020-04-15

  24. Adrian Beck, Senior Director of CS at Tanium - Scaling a Customer Success Organisation

    The Customer Success Channel · 2020-03-11

  25. Violaine Yziquel, Director of CS at Box - Managing Customer Success with Third Party Vendors

    The Customer Success Channel · 2018-09-24

  26. Paul Henderson, Founder of Outcome Leaders - How to Focus on Success Driven Outcomes

    The Customer Success Channel · 2018-07-23

  27. Claire O'Regan, Director of CS at Juro - How to drive time to value for customers in only 14 days

    The Customer Success Channel · 2022-10-25

  28. Bill Cushard, General Manager at Dragonboat - The role of Customer Education in CS

    The Customer Success Channel · 2022-04-20

  29. Harini Gokul, Head of Customer Success at AWS - Moving from defense to offense in CS

    The Customer Success Channel · 2022-03-17

  30. David Jackson, CS Coach, Author and CEO at TheCustomer.Co - Think People, not Customers

    The Customer Success Channel · 2021-10-12

  31. Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models

    The Customer Success Channel · 2021-09-07

  32. Jennifer Cramer, VP of Customer Success at Planhat - Is all churn bad?

    The Customer Success Channel · 2021-08-10

  33. Emily Garza, AVP of Customer Success at Fastly - CS responsibility for revenue

    The Customer Success Channel · 2021-07-01

  34. Wayne McCulloch, Global Head of CS (SaaS) at Google Cloud - The taboos of Customer Success

    The Customer Success Channel · 2021-06-10

  35. Emmanuel Malanda, Global Head of CS at Calypso - Data Driven Workflows & Scaling CS Operations

    The Customer Success Channel · 2021-05-11

  36. Elisabeth Courland, Digital CSM at Talentsoft - Data Driven Customer Journey in Digital CS

    The Customer Success Channel · 2021-04-12

  37. Kristi Faltorusso, VP of Customer Success at IntelliShift - Switching from reactive to proactive CS

    The Customer Success Channel · 2021-03-10

  38. Kellie Lucas, CS Author & Coach - Customer feedback, turning feedback into insights

    The Customer Success Channel · 2021-02-10

  39. Ray Rauch, VP of Customer Success at Concord - Evolution of the CSM

    The Customer Success Channel · 2021-01-11

  40. Alex Farmer, VP of Customer Success at Cognite - Building a customer advocacy program

    The Customer Success Channel · 2020-11-30

  41. Fran Beckley, Head of Client Services at SourceBreaker - Keeping CSMs engaged at work and career development

    The Customer Success Channel · 2020-11-04

  42. George C. Huang, Director of Customer Experience & Success at Remo - How to go from $0 to $5m in SaaS revenue within a span of 3 months without any VC funding

    The Customer Success Channel · 2020-10-01

  43. Markus Rentsch, CEO at Remark-able - How to grow CS while focusing on customer outcomes

    The Customer Success Channel · 2022-09-20

  44. Irit Eizips, CCO & CEO at CSM Practice - How to close a renewal with an upsell

    The Customer Success Channel · 2022-08-23

  45. Erika Villarreal, Senior CSM at Condeco - How to build your personal brand in CS

    The Customer Success Channel · 2022-02-28

  46. Vijay Mehrotra, Professor at the University of San Francisco - The world's first university degree in Customer Success

    The Customer Success Channel · 2021-12-21

  47. Jonas Stanford, Director of CS at Unbounce - What Data is Important for Customer Success?

    The Customer Success Channel · 2018-01-26