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Contact center operations

A guide to the best B2B podcast coverage of Contact center operations - the shows and 6 episodes that go deepest, ranked by substance, not downloads.

Best shows on Contact center operations

Best episodes on Contact center operations

  1. Achieving CX Excellence: An Ongoing Journey with Ankur Agrawal

    Humans of CX · 2024-03-13

    82 / 100

  2. Route 101 On Building Resilient Businesses Through Uncertain Times

    Startup Builders & Backers · 2026-05-31

    81 / 100

  3. #126 The SDR DiscoCall Podcast - Kirsten McCoy

    The SDR DiscoCall Podcast · 2026-03-24

    68 / 100

  4. Unresolved.cx - The customer who reaches out when they have to

    Unresolved.cx · 2026-05-20

    63 / 100

    …Today we have Shmuel Sackla, the senior manager of, uh, enterprise accounts and B2B contact center operations for B and H photo, video.…

  5. Cancelled Flight, Broken App, No Answer - Why Airline CX Keeps Failing at the Worst Moment

    CX Today · 2026-07-02

    61 / 100

  6. Implement AI in Customer Service Without Losing the Human Touch with Ty Givens

    The Fast Leader Show · 2026-08-19

    59 / 100