Work For Humans · 2026-05-26 · 1h 3m
After becoming painfully aware that he cared more about the numbers than the well-being of his employees, Mark LeBusque began to question his management philosophy. An insight to start thinking of his employees like customers helped Mark breakout of the "employees as inputs to production" model that previously informed his thinking. With this shift in management style, Mark was able to lead his team to unprecedented levels of growth and a new found sense of belonging. In this revisited episode, Dart and Mark discuss management, belonging, emotional labor, and what happens when leaders stop treating work as a system to control and start treating it as a human relationship. Mark is internationally known as the Human Manager. He is a Harvard-trained speaker, facilitator, mentor, coach, and author focused on making businesses more human-centric.
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