How Port Moody Turns Employee Feedback Into Real Culture Change - with Marta Taylor

Episode notes

Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Marta Taylor, Manager of Strategic Initiatives at the City of Port Moody, to explore successful employee feedback programs in municipal organizations and how to turn survey results into actionable improvements. What You’ll Learn: How to structure employee focus groups for maximum impact The "Champion Strategy" for gaining leadership buy-in How to use benchmarking data to prioritize actions and contextualize survey results Why simple communication initiatives can dramatically improve employee engagement The "Two-to-Three Action Rule" for helping department managers implement targeted improvements How to balance comprehensive organizational development plans with department-specific initiatives Marta Taylor is the Manager of Strategic Initiatives at the City of Port Moody, where she leads corporate planning, diversity, and equity initiatives, indigenous relations, and accessibility programs.