S02E22 English - How US consumers are changing their habits with Jeff Keltner

Episode notes

In this episode, Jeff Keltner, SVP of Business Development at Upstart, breaks down the multiple changes in US consumers´ mindsets, from choosing debit over credit to borrowing through innovative installment-based schemes. Our guest also outlines the importance of pondering the “effort sensitive” factor when embracing digitalization and even unveils why good borrowers are more effort sensitive than fraudsters.

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