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Index/AI & Data/Using AI at Work
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60: Using AI to Drive Organizational Change with Sara Flowers

Using AI at Work · 2025-07-07 · 55 min

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Topics in this episode

#CustomerExperienceworkplaceoptimization

Episode notes

Send us Fan Mail In this episode of Using AI at Work, host Chris Daigle catches up with longtime business strategist and Chief AI Officer graduate, Sara Flowers. Known for her deep expertise in workplace optimization, Sara shares how she’s used generative AI to revolutionize operations for multiple eight-figure companies. From streamlining customer service with enterprise tools like Ada to designing custom GPTs for project management, newsletters, and time tracking, Sara reveals her change management strategies and how she seamlessly integrates AI to boost human productivity - not replace it. This is a masterclass in how AI can drive ROI, team morale, and scalability across departments.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • How Topps Built a Global Collectibles Brand Without Losing Customer Trust With Sayed Suhail GaffarThe Ecommerce Toolbox: AI in Retail · on #CustomerExperience
  • You Prefer Amazing or Average Customer Service? How Would Your Customers Respond?The Big Bid Theory · on #CustomerExperience

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