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Index/Customer Success/Unresolved.cx
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CX-News.com Feb 5, 2026 - Deeper AI Context, Automation Rate Metric, and Real-Time AI Suggestions

Unresolved.cx · 2026-02-04 · 6 min

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Episode notes

February 5, 2026 - CX-News Headlines 0:00 Introduction1:03 Notion2:09 Intercom3:00 Zendesk3:39 Helply3:59 Lorikeet4:26 Sierra4:48 Decagon5:04 Pluno5:22 Plain5:34 Zipchat5:47 Outro You can find these links directly to these updates on our website at CX-News.comRush to Resolution offers professional development for Customer Support Leaders. If you are looking for an advisor to guide you towards a scalable Support strategy, let's connect for 30 minutes with me and let’s talk no-pressure meeting is your chance to explore how you can meet your 2026 targets and scale Support operations.Have a great day and a productive week! Follow me: ⁠CX Blog⁠ ▶️ ⁠⁠⁠ ⁠YouTube⁠ ⁠⁠⁠ ⁠LinkedIn⁠ ⁠⁠⁠ ⁠Spotify⁠ ⁠⁠⁠ ⁠X.com⁠ ⁠⁠⁠ ⁠BlueSky⁠

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