
Truth, Lies and Work · 2026-06-19 · 1h 8m
Most of us have sat through an inclusion training program that didn't change much - maybe a workshop, a follow-up email, and then it's back to normal. But what happens when an organization moves past the standard checkboxes and actually puts Cultural Intelligence (CQ) to work? In this special LinkedIn Live episode of Truth, Lies & Work, we dive deep into the framework of CQ - an evidence-based, academically validated skill that measures your ability to relate to and work effectively alongside people from different cultural backgrounds. We look at a remarkable real-world case study at Barts Health NHS Trust. By training thousands of staff members across their workforce, they achieved measurable improvements in staff engagement, team dynamics, and patient care in one of the most pressurized environments imaginable. Following the structural approach seen in our Show notes example, this episode breaks down how leaders of any size organization can use CQ to reduce toxic conflict, improve retention, and build a workplace where everyone belongs.