Thailand | Building Community Resilience in Hospitality

Episode notes

How to build and develop resilience across the local community while operating a five star resort - Shaun Dünhofen General Manager of Nikki Beach Ko Samui shares his vision and many projects that have contributed to building a trusted and strong presence in Ko Samui, Thailand. I have had the pleasure to work to Shaun some years ago when I was based in the Maldives, and I've always considered him one of the kindest and most visionary hoteliers I have had the pleasure to meet. He is actively making a difference in the local communities whilst running one of the most sought-after beach resorts in Asia. During the chat today, you will learn how Shaun has proactively engaged not only with the local community around his resort but also developed authentic relationships and a network of true support that enables everybody not just to get by but to thrive. Your Host: Dolores Semeraro Hospitality Virtual Keynote Speaker Dolores Semeraro is a Travel Recovery Strategist with more than 15 years of experience in hospitality, marketing, and trading. She is passionate about helping her clients develop the leadership strategies they need to restore travel confidence and win their customers back.

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