Stop Buying AI. Most Dental Groups Are Solving the Wrong Problem

Episode notes

Most dental groups approach AI as a procurement decision. Which tool, which vendor, which price. Dr Sonia Szamocki argues that is the wrong variable entirely. Sonia is founder and CEO of 01Health. Before building clinical AI infrastructure from scratch, she was an A&E doctor, trained in medicine at Oxford, and worked at BCG and BCG Digital Ventures. She has navigated this problem from inside elite strategy through to the messy reality of building a clinical AI platform, and she has a framework for AI adoption that almost nobody in dentistry is articulating. In this episode, Dr Randeep Singh Gill and Sonia get into why AI readiness is an organisational design question, not a technology one. The core argument: the decisive question is not which AI you buy, it is whether your organisation can absorb what AI delivers at all. They cover why you start with the problem and not the tool, the difference between deterministic and probabilistic systems and why it breaks the governance most groups rely on, why between 50 and 90% of real AI work is evaluation rather than building, and how to introduce AI without triggering the change fatigue that kills adoption.

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