Everything Looks Efficient Until the First Failure | Dhiren Katwa on Governance, Risk and AI

Episode notes

Governance failure is almost never a dramatic event. It is a gradual disconnect between what leaders believe is happening and what is actually happening on the ground, and by the time it becomes visible, the opportunity to shape the outcome has usually gone. Dhiren Katwa has spent two decades inside some of the most complex regulated environments in the UK, including HS2, the largest infrastructure project in Europe. He is an award-winning PR practitioner, diversity consultant and stakeholder manager who has spoken at the United Nations in Geneva and at the inaugural World Public Relations Festival in Rome. In this conversation, Dr Randeep Singh Gill and Dhiren move past the usual AI-adoption conversation about tools and into the infrastructure underneath it: the governance, accountability and stakeholder trust that decide whether any deployment survives contact with a real organisation.

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