The Talent, Sales & Scale Podcast · 2023-02-06 · 2 min
Key moments - from our scoring
Substance score
12 / 100
Five dimensions, 20 points each
The Practice Lab co-founders Jordana Zeldin and Jonathan Mahan emphasize that effective behavior change through training requires creating safe learning environments where people can practice without fear of judgment. They reference military aviation training, where instructors deliberately shifted from intimidating oxygen mask demonstrations to gentler methods when they discovered that unsafe environments inhibited learning. The episode stresses that listening and asking better questions are foundational skills worth deliberate practice - much like how musicians and athletes train. The core principle: learning must be applied to be valuable, not pursued as an end in itself. Organizations looking to improve communication capabilities, sales effectiveness, or team dynamics can benefit from The Practice Lab's framework, which treats skill development as iterative practice in psychologically safe spaces rather than one-time training events.
When military flight instructors discovered that grabbing and shaking oxygen masks created an unsafe, intimidating learning environment, they learned it actually led to poor learning outcomes, so they shifted to gentler methods.
Learning for learning's sake is pointless; learning for application - where new skills are actually practiced and used in real situations - is what creates meaningful behavior change.
Organizations should treat communication skills development like athletes and musicians train - through deliberate, repeated practice in psychologically safe environments rather than one-time training sessions.
Our reviewer’s read on each dimension, with quotes from the episode.
This is essentially a 2-minute closing segment with one underdeveloped anecdote and a single generic platitude. There are no actionable insights for a B2B operator beyond what any business book back-cover would offer.
Learning for learning's sake is pointless. Learning for application is everything.
we need to listen better, ask better questions. Crazy idea.
The military oxygen-mask anecdote gestures at an interesting idea about psychological safety in learning environments, but it is dropped immediately without any development, data, or novel framing.
the flight instructor would grab your oxygen mask and shake it around right but they found that that unsafe environment would led to poor learning environment so even the military is a softer gentler learning environment
Jordana Zeldin and Jonathan Mahan have a named company (The Practice Lab) suggesting practitioner-level focus, but the transcript itself offers zero demonstration of depth, scale of experience, or real-world credentials - only an email address and LinkedIn mention.
thepracticelab.co. You can find me and Jonathan both somewhat active on LinkedIn.
There are no named companies, no metrics, no dollar figures, and no concrete case studies. The single anecdote about military flight training is completely vague - no branch, no study, no outcome data.
whenever i was flying airplanes with the military we had our oxygen masks on right in the old days the flight instructor would grab your oxygen mask and shake it around
The host asks no substantive questions in this segment; it is pure outro housekeeping - contact info, a self-summary, and a review-solicitation. No follow-up or pushback is possible or attempted.
So, hey, five-star reviews, share this with all your friends and family and loved ones
Any final parting thoughts? Such a joy to talk about this with you.
Computed from the transcript - who did the talking, and the words that came up most.
Our host Bryan Whittington is joined by Jordana Zeldin & Jonathan Mahan. Jordana and Jonathan take us on a deep dive into changing behavior through training. This is Part 6 of 6.
Transcribed and scored by The B2B Podcast Index.
This is the Talent, Sales, and Scale Show. All right, well, good stuff. So now how should they reach out to you? How do they do this?
Yeah, thepracticelab.co. You can find me and Jonathan both somewhat active on LinkedIn. And if you have any questions, you can email us direct at hello at thepracticelab.
co. Perfect. All right, gang. So, hey, listen, we need to listen better, ask better questions.
Crazy idea. practice this be comfortable in our practice make sure that there's a safe environment funny story whenever i was flying airplanes with the military we had our oxygen masks on right in the old days the flight instructor would grab your oxygen mask and shake it around right but they found that that unsafe environment would led to poor learning environment so even the military is a softer gentler learning environment so let's do that create safe places and let's practice like skilled athletes and musicians.
So good stuff. Bottom line is take this, apply it, right? Learning for learning's sake is pointless. Learning for application is everything.
So thanks so much, Jordana. Appreciate it. Thank you, Jonathan. Any final parting thoughts?
Such a joy to talk about this with you. Yeah. Thanks for having us on. Good conversation for sure.
All right. I really appreciate it. So, hey, five-star reviews, share this with all your friends and family and loved ones, especially those who need some help listening.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Here's How to Become Your Best Self According to James ClearBehind the Brand with Bryan Elliott · on Deliberate practice82 / 100
Safari Your Way to Success: Alex Hillman on 30x500 and Building Successful BusinessesSaaS Growth Podcast · on Deliberate practice81 / 100
Workplace Learning, Grounded in Science - AXIOM Insights Learning and Development Podcast episode 45AXIOM Insights Learning and Development Podcast · on Deliberate practice72 / 100
The Science of Deliberate Practice with Anders EricssonThe Unmistakable Creative Podcast · on Deliberate practice70 / 100
The Missing Piece of Compassionate Leadership - Wheelhorse WebAn Agency Story · on Deliberate practice65 / 100
065: How People Unintentionally Escalate Conflict at WorkThe Employment Experience · on listening skills61 / 100 Episode 117 Part 5 - Changing behavior through training with Jordana Zeldin & Jonathan MahanEpisode 117 Part 4 - Changing behavior through training with Jordana Zeldin & Jonathan MahanEpisode 117 Part 3 - Changing behavior through training with Jordana Zeldin & Jonathan MahanEpisode 117 Part 2 - Changing behavior through training with Jordana Zeldin & Jonathan MahanEpisode 117 Part 1 - Changing behavior through training with Jordana Zeldin & Jonathan Mahan