The Quality Hub · 2026-07-22 · 18 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Jutta Bangs from the Tennessee APEX Accelerator to discuss supplier resilience and quality in the face of modern disruptions. From COVID and tariffs to port delays, labor shortages, and material constraints, many organizations have learned just how fragile their supplier networks can be. Jutta explains why businesses need to move beyond once-a-year supplier evaluations and take a more dynamic, risk-based approach that considers financial stability, geographic exposure, and more. The conversation also explores how ISO 9001 supports stronger supplier management, why relying on a single source can create major vulnerabilities, and how small and mid-sized businesses may find new opportunities as government buyers place greater value on dependable, resilient suppliers. Helpful Resources: Jutta Bangs: jutta.bangs@tennessee.edu National APEX Accelerator Alliance (NAPEX): How is ISO 9001 Implemented?: For All Things ISO 9001:2015: Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles: ISO 9001 Consulting:
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