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Index/Product/The Product Design for Learning Podcast
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Ep.27 Agencies in L&D (2026 Edition)

The Product Design for Learning Podcast · 2026-02-25 · 43 min

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Episode notes

Summary In this episode of the Product Design for Learning podcast, hosts Greg Arthur, Ashley Hinchcliffe, and Caleb discuss the evolving landscape of Learning and Development (L&D). They explore the challenges faced by internal L&D teams, the importance of external support, and the need for a shift in how L&D is perceived within organizations. The conversation emphasizes the necessity for L&D to align with business objectives, embrace change, and focus on delivering tailored learning experiences that add real value. The role of technology and the future of learning are also key themes, highlighting the importance of adapting to new methods and tools to enhance learning outcomes. Takeaways L&D is facing an identity crisis and needs to adapt. External agencies can provide valuable insights and challenge internal teams. There is a need for L&D to align with business objectives. Quality over quantity is essential in learning content. The perception of L&D as a cost center must change. Engagement and value perception are critical for L&D success. Tailored learning experiences are more effective than generic content. Technology can enhance learning but must be used wisely.

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