Stop Saying “I’m Not Creative”—Lead Like One with Betty Zhang

Episode notes

Guest: Betty Zhang, Head of Innovation Operations at Kids Help Phone Claire and Betty explore: The surprising moment that transformed Betty’s leadership Why creativity is a mindset—not a job title How leaders can harness creativity during pressure Simple neuroscience tools to shift from panic to presence Creative warm-ups that boost smarter, more engaged meetings How leaders can reclaim their full identity—beyond the job title Topics Covered + Timestamps: 00:00 – Intro: Patagonia, Pressure & One Step at a Time 02:20 – Betty’s climb and the leadership lesson it taught her 05:10 – What “small” feels like (and why it matters) 06:00 – Claire on neuroscience: panic, pause & the power of the breath 08:30 – Redefining creativity beyond the job title 10:10 – From art school to innovation strategy 13:00 – The neuroscience of creativity in leadership 14:00 – LEGO® SERIOUS PLAY® and why CEOs freeze 15:30 – Why work is not your identity 17:00 – Claire on panoramic leadership 19:30 – How to spark team creativity fast 21:00 – Betty’s go-to creative leadership tip 22:00 – Rapid Fire: Myth, Mindset & Meeting Hacks 25:00 – Books that changed how Betty leads 27:00 – Listener challenge:…