The kbbreview Podcast · 2026-06-25 · 35 min
Running an independent KBB business can be hugely rewarding, but it also comes with a level of pressure that customers rarely see. Behind every successful showroom is a business owner juggling cashflow, managing staff, making difficult decisions and carrying the responsibility of keeping the whole operation moving forward. In this episode we're talking openly about the worries and concerns that come with business ownership. From cash flow, clients and constant niggles to the challenge of planning for the future, we explore the issues that weigh most heavily on retailers' minds, and those new ideas that just won't stop buzzing around until you've written them down at 3am. We also ask who do business owners actually talk to when the pressure starts to build? Running a business can be surprisingly lonely. As the person everyone else looks to for answers, where do you go when you need advice, reassurance or simply someone who understands? Is it your business partner, your spouse, fellow retailers, a mentor or do you keep it all to yourself? Beyond the business itself, we discuss the personal side of ownership. How do you cope with the mental load of always being 'on'?
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