The Inverted Podcast · 2026-07-15 · 45 min
Product Design for Trust & Safety | Inverted Podcast In this episode of the Inverted Podcast, special guest Elliott Sainsbury joins co-hosts Dario Salice, Dana Kaufman, and Cristina for a deep conversation about the role of product design in privacy, security, and trust & safety. Design is more than making interfaces look good or writing clear button text. It shapes how people understand what happens to their data, what choices they’re making, and when they should stop and think before taking action. The group explores how product teams can move beyond dense privacy notices and one-time consent screens toward clearer, more contextual experiences that build trust over time. Elliott shares insights from his work in content design and enterprise software, including how thoughtful messaging, consistent terminology, and intentional friction can help users make better decisions. Dana reflects on how privacy has evolved in product management, from late-stage checkboxes to upfront considerations shaped by regulation, AI, and changing user expectations.
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