
The Human CEO Podcast · 2024-12-17 · 30 min
Show Notes:In this episode of The Human CEO, we sit down with Kiki McDonough, founder of her eponymous fine jewellery brand, as she reflects on nearly 40 years in business. Starting in 1985 with no prior experience designing fine jewellery, Kiki shares her journey from a blank sheet of paper to building an internationally recognised brand celebrated for its coloured gemstones and timeless designs. Key Highlights: The Early Days: How a surprising request led Kiki to create jewellery that empowered women to buy for themselves. Shifting Buying Behaviours: Kiki explains how women’s habits have evolved - from waiting for gifts to confidently purchasing their own jewellery. Leadership Philosophy: While Kiki doesn’t consider herself a traditional leader, she reflects on the importance of empathy, common sense, decisiveness, and discipline in running a business. Economic Challenges: How the current economic uncertainties are impacting SMEs and why more attention needs to be given to small businesses. The Human Connection: From her fond memories of a childhood “toy shop” to her joy in seeing customers leave with smiles, Kiki celebrates the human element of business.