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Index/Startups & Founders/The Hotel Investor Playbook
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The Boutique Hotel Mistake Killing Your Occupancy (And the Fix That Took One Operator From 40% to 80%) | Hillary Folkvord E84

The Hotel Investor Playbook · 2026-06-02 · 49 min

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Episode notes

Most boutique hotel operators are leaving serious money on the table, not because of bad locations or bad products, but because of bad marketing fundamentals that nobody told them about. In this episode, you'll hear exactly how one operator diagnosed a 40% occupancy problem and fixed it, taking her Bozeman boutique property to 80% occupancy with a $3,000 monthly marketing budget. A sixth-generation Montanan who started running a historic hotel at 23, sold her first property after 18 years for a strong return, and now generates $800 to $1,200 a night at a 13-cottage luxury retreat, joins us to share what she learned the hard way. Hillary Folkvord's approach to brand-building, revenue management, and sensory guest experience has turned roadside properties into some of the most talked-about boutique stays in Montana.

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