The Hospitality Hangout · 2026-05-12 · 40 min
In this episode of Hospitality Hangout, hosts Michael “Schatzy” Schatzberg and Jimmy Frischling sit down with Neel Patel, CEO of Quiznos and Rego Restaurant Group, to discuss one of the most fascinating comeback stories in the restaurant industry. Once a 5,000-unit sandwich giant, Quiznos has spent the last decade rebuilding after bankruptcy and massive contraction. Neel shares how the brand is finding new momentum through franchise innovation, modular restaurant development, menu strategy, loyalty-driven growth, and a renewed focus on what made Quiznos iconic in the first place. The conversation dives into: • The emotional connection consumers still have with Quiznos • The new “Qube” modular restaurant concept • Why legacy restaurant brands are making a comeback • Restaurant workforce challenges and DailyPay partnerships • AI, automation, and operational strategy in QSR • Menu innovation, protein trends, snacking, and value • Franchising, restaurant ownership, and scaling modern brands From toasted subs to modern restaurant tech, this episode explores how a nostalgic brand is adapting to today’s hospitality landscape while staying true to its roots.
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